Branding Customization
Overview
The Branding and Customization component of the Trust Center allows organizations to create a professional, branded experience that aligns with their visual identity and communication style. This component provides comprehensive tools for customizing the appearance, layout, and content of your Trust Center, ensuring a seamless extension of your brand that builds trust with external stakeholders.
Effective branding and customization are essential for creating a cohesive user experience that reinforces your organization's identity while presenting security and compliance information in a clear, accessible manner. The Branding and Customization component integrates with other elements of the Trust Center to provide a polished, professional presentation of your security program.
Key Features
Visual Customization
Logo Management - Upload and display your organization's logo
Color Scheme - Apply your brand colors throughout the Trust Center
Typography - Select fonts that match your brand guidelines
Layout Options - Choose from different layout templates and structures
Custom CSS - Apply advanced styling for complete visual control
Content Customization
Overview Content - Craft a compelling introduction to your security program
Section Descriptions - Add context to each section of your Trust Center
Custom Messaging - Personalize text throughout the Trust Center
Terminology Adaptation - Adjust terminology to match your organization's language
Content Blocks - Add custom content sections for additional information
Domain Customization
Custom Domain - Host your Trust Center on a branded domain
Subdomain Options - Use a subdomain of your primary domain
Domain Verification - Secure process for domain ownership verification
SSL Configuration - Ensure secure connections to your Trust Center
DNS Management - Guidance for proper domain configuration
Functionality Customization
Feature Toggles - Enable or disable specific Trust Center features
Access Request Configuration - Customize the information collected from requestors
Contact Options - Configure how visitors can reach your security team
Search Behavior - Adjust how search functionality works for visitors
Notification Settings - Customize email templates and notification behavior
Getting Started
Accessing Branding and Customization Settings
Log in to your AskInfosec account
Navigate to the Trust Center Management dashboard
Click "Settings" in the main navigation
Select the "Appearance" tab for visual customization
Select other tabs for additional customization options
Visual Customization
Logo Management
To customize your Trust Center logo:
Navigate to the Settings section
Select the "Appearance" tab
In the Logo section, click "Upload Logo"
Select your logo file (recommended formats: PNG or SVG with transparent background)
Adjust size and positioning options
Save your changes
The logo will appear in the header of your Trust Center
Color Scheme
To apply your brand colors:
Navigate to the Settings section
Select the "Appearance" tab
In the Colors section, configure:
Primary Color - Main brand color used for buttons and accents
Secondary Color - Supporting color used for secondary elements
Background Color - Base color for page backgrounds
Text Color - Color for body text
Accent Colors - Additional colors for various UI elements
Use the color picker or enter hex codes
Preview changes in real-time
Save your settings
The color scheme will be applied throughout your Trust Center
Typography
To customize fonts:
Navigate to the Settings section
Select the "Appearance" tab
In the Typography section, configure:
Heading Font - Used for titles and section headers
Body Font - Used for main content text
Font Sizes - Scale for different text elements
Font Weights - Boldness levels for different elements
Select from available system fonts or web fonts
Preview changes in real-time
Save your settings
The typography will be applied throughout your Trust Center
Layout Options
To adjust the layout structure:
Navigate to the Settings section
Select the "Appearance" tab
In the Layout section, choose from available templates:
Standard Layout - Traditional section-based structure
Card Layout - Grid-based card presentation
Compact Layout - Space-efficient design for many documents
Custom Layout - Advanced configuration options
Adjust layout-specific settings
Preview changes in real-time
Save your settings
The selected layout will be applied to your Trust Center
Content Customization
Overview Content
To customize the Trust Center overview:
Navigate to the Settings section
Select the "Content" tab
In the Overview section, edit:
Headline - Main title for your Trust Center
Introduction - Brief description of your security program
Key Points - Highlighted aspects of your security approach
Call to Action - Guidance for visitors on next steps
Use the rich text editor to format content
Preview changes in real-time
Save your settings
The overview content will appear on your Trust Center home page
Section Descriptions
To customize section descriptions:
Navigate to the Settings section
Select the "Content" tab
In the Sections area, select a section to edit
Modify the section description
Use the rich text editor to format content
Preview changes in real-time
Save your settings
The description will appear at the top of the selected section
Custom Messaging
To personalize text throughout the Trust Center:
Navigate to the Settings section
Select the "Content" tab
In the Custom Text section, edit various text elements:
Button Labels
Form Instructions
Notification Messages
Error Messages
Success Messages
Enter your preferred text for each element
Preview changes in real-time
Save your settings
The custom text will replace default text throughout your Trust Center
Domain Customization
Setting Up a Custom Domain
To configure a custom domain for your Trust Center:
Navigate to the Settings section
Select the "Domain" tab
In the Custom Domain section, enter your preferred domain:
Full custom domain (e.g., trust.yourcompany.com)
Subdomain of the platform (e.g., yourcompany.trust.askinfosec.tech)
Click "Verify Domain"
Follow the instructions to add the verification DNS record
Once verified, enable the custom domain
Your Trust Center will now be accessible via your branded domain
DNS Configuration
To properly configure DNS for your custom domain:
Access your domain's DNS settings through your domain registrar
Add the required records:
CNAME Record - Points your subdomain to the Trust Center platform
TXT Record - Verifies domain ownership
Additional records as specified in the setup instructions
Allow time for DNS propagation (typically 24-48 hours)
Return to the Trust Center settings to complete verification
Once verified, your custom domain will be active
SSL Configuration
To ensure secure connections to your Trust Center:
The platform automatically provisions SSL certificates for verified domains
No manual SSL configuration is required
Certificates are automatically renewed before expiration
All connections to your Trust Center will use HTTPS
Security headers are automatically applied for optimal protection
Functionality Customization
Access Request Settings
To customize the access request process:
Navigate to the Settings section
Select the "Functionality" tab
In the Access Requests section, configure:
Required fields (job title, company, etc.)
Custom checkbox requirements
Terms of service consent
Approval workflow options
Notification settings
Save your settings
The access request form will reflect these settings
Contact Options
To configure how visitors can reach your security team:
Navigate to the Settings section
Select the "Functionality" tab
In the Contact Options section, configure:
Contact Button Visibility
Contact Method (email, form, or external link)
Contact Information
Report Issue Button Visibility
Report Issue Method (form or external link)
Save your settings
The configured contact options will be available to Trust Center visitors
Feature Toggles
To enable or disable specific Trust Center features:
Navigate to the Settings section
Select the "Functionality" tab
In the Features section, toggle various options:
Search Functionality
Document Filtering
Access Request System
Document Preview
Maturity Indicators
Related Documents
Save your settings
The enabled features will be available in your Trust Center
Advanced Customization
Custom CSS
For organizations with specific design requirements:
Navigate to the Settings section
Select the "Appearance" tab
In the Advanced section, locate the Custom CSS area
Enter valid CSS code to override default styles
Preview changes in real-time
Save your settings
The custom CSS will be applied to your Trust Center
Custom JavaScript
For advanced functionality customization:
Navigate to the Settings section
Select the "Functionality" tab
In the Advanced section, locate the Custom JavaScript area
Enter valid JavaScript code for custom behaviors
Preview changes in real-time
Save your settings
The custom JavaScript will be executed in your Trust Center
Best Practices
Visual Design
Maintain brand consistency - Align with your organization's visual identity
Prioritize readability - Ensure text is clear and legible
Use color purposefully - Apply colors to guide attention and indicate status
Respect white space - Avoid cluttered layouts
Test on multiple devices - Ensure responsive design works on all screen sizes
Content Strategy
Be concise - Use clear, straightforward language
Highlight key information - Make important points stand out
Maintain professional tone - Present security information credibly
Consider your audience - Adapt language to your typical visitors
Review regularly - Keep content fresh and accurate
Domain Management
Choose a logical domain - Select a domain that makes sense for your Trust Center
Secure your domain - Implement proper security for domain management
Monitor for issues - Regularly check domain and SSL status
Document configuration - Maintain records of DNS settings
Plan for continuity - Ensure domain renewal processes are in place
Functionality Configuration
Start with essentials - Enable core features first
Test thoroughly - Verify all customized functionality
Gather feedback - Collect input from actual users
Iterate improvements - Refine based on usage patterns
Document settings - Maintain records of your configuration
Troubleshooting
Common Issues
Logo display problems - Check file format and dimensions
Color inconsistencies - Verify hex codes and color settings
Font rendering issues - Ensure selected fonts are web-safe or properly loaded
Domain verification failures - Double-check DNS records
Layout breakage - Test on different devices and browsers
Getting Support
If you encounter issues with the Branding and Customization component:
Check the in-app help documentation
Contact your organization's system administrator
Submit a support ticket through the AskInfosec support portal
Conclusion
Effective branding and customization are essential for creating a professional, cohesive Trust Center that aligns with your organization's identity while clearly communicating your security posture. The Branding and Customization component provides the tools and flexibility needed to create a Trust Center that feels like a natural extension of your brand.
By following the processes outlined in this guide, you can create a visually appealing, user-friendly Trust Center that reinforces your brand identity while effectively sharing your security and compliance information with external stakeholders.
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